Call Center Lead
Company: VirtualVocations
Location: Fort Lauderdale
Posted on: October 26, 2024
|
|
|
Job Description:
A company is looking for a Call Center Lead to provide guidance
and support to lower-level Call Center Assistants.
Key Responsibilities
Respond to routine and non-routine telephone inquiries about the
company and its services
Use a computer system to track calls and enter information
regarding the nature of the call
Train lower-level Call Center Assistants and assist in developing
procedures
Required Qualifications
High school diploma or equivalent
Typically 3+ years of relevant work experience
Thorough knowledge of established procedures and reference
documents
Demonstrated keyboard and basic data entry skills
Keywords: VirtualVocations, Margate , Call Center Lead, Other , Fort Lauderdale, Florida
|
Click
here to apply!
|
